Our Values

Our core values define who we are as a neobank and represent the steadfast commitments we make, even as we navigate a dynamic and evolving banking landscape. These values guide us in every action to bring us closer to reshaping mobile banking. Our customer-first approach means that every feature, product, and service is designed to empower our users. Our values create a foundation for building a forward-thinking neobank that puts people first.

Our Values

Our core values define who we are as a neobank and represent the steadfast commitments we make, even as we navigate a dynamic and evolving banking landscape. These values guide us in every action to bring us closer to reshaping mobile banking. Our customer-first approach means that every feature, product, and service is designed to empower our users. Our values create a foundation for building a forward-thinking neobank that puts people first.

Creating a Bank That
Fits Your Lifestyle

Meet Snappi’s 5 core values that will help us to create the digital
banking experience our customers will love:

TRUSTWORTHY

Trust is the foundation of every good relationship. This core value drove our decision to become the first Greek neobank to obtain a license from the European Central Bank (ECB). We are committed to earning your trust by becoming a bank with high security, integrity and transparency.

RESULT-DRIVEN

At Snappi we want to operate with a clear focus on delivering measurable results. These include enhancing customer satisfaction, optimizing financial products, and driving sustainable growth. As a results-driven neobank, we are building a more accountable and customer-centric ecosystem. We aim to create a true success story that empowers customers and takes their happiness quotient to the next level.

INNOVATIVE

Building something exceptional involves expertly leveraging dynamic technologies to deliver brilliant digital banking services. With our top-tier digital partners and skilled team, we’re driving fintech innovation that benefits everyone. Leveraging digital solutions like AI, blockchain, and open banking APIs, we will simplify everything from account management to payments and loans.

CONTINUOUSLY IMPROVING

Snappi is committed to continuous improvement, ensuring that every product, service, and interaction consistently evolves to meet our customers’ needs. We will achieve this by listening to user feedback, monitoring emerging trends, and harnessing the latest technological advancements. We are also investing in product development and customer support so we can go beyond simply meeting expectations.

CARING

We genuinely care about our customers and the wider community. By being attentive to our employee’s needs, we create a positive culture that extends to customer interactions and experiences. We’re not just building a more convenient way to bank. It’s about empowering you to manage your money better. Financial literacy and inclusion are important goals for us because we believe in a brighter future for you, our community and the planet.

Creating a Bank That Fits Your Lifestyle

Meet Snappi’s 5 core values that will help us to create the digital
banking experience our customers will love:

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